Question 1

Are you a manufacturer or trading company?

Accepted Answer

ELEHPD is a manufacturer and wholesale supplier of low-voltage electrical components, industrial control products and lighting fixtures, with factory-direct supply.

Question 2

What is your minimum order quantity (MOQ)?

Accepted Answer

MOQ varies by product line; most standard items accept mixed-container orders. Contact us with the model for the exact MOQ.

Question 3

What certifications do your products have?

Accepted Answer

Products are built to IEC/EN standards and available with CE; CB/RoHS and others on request.

Question 4

Can you do OEM / ODM and custom branding?

Accepted Answer

Yes — we provide OEM/ODM and private-label services, including custom model numbers and packaging for distributors.

Question 5

What are your lead times?

Accepted Answer

Standard items typically ship within a short lead time; customized orders are quoted per order. Exact timing confirmed on the proforma invoice.

Question 6

Do you provide datasheets and technical drawings?

Accepted Answer

Yes — datasheets, specifications and drawings are available for each product on request or via the product detail page.

Question 7

What are your payment terms?

Accepted Answer

We accept T/T and other common terms; details are confirmed on the proforma invoice.

Question 8

What is your warranty policy?

Accepted Answer

We provide a warranty against manufacturing defects, with replacement or compensation per agreement.

Question 9

How do I request a quote?

Accepted Answer

Use the site contact form, or email szace@foxmail.com with model numbers and quantities.

Question 10

Which markets do you serve?

Accepted Answer

We export worldwide. The catalog is available in English and Chinese, with Russian/Korean/Spanish/Arabic support on request.

Hardware

Key Product Lines

All Products

Frequently Asked Questions